Privacy Policy

Effective Date: 11th October 2026

KrishiBidX respects the privacy of its users and is committed to protecting personal information and business data collected through its website, applications and related services.

1. Information We Collect

Depending on how you use the platform, we may collect:

- Name, contact number, email address and business address.

- Business registration, GST, PAN and applicable verification details.

- Farmer, FPO, trader, buyer and supplier profile information.

- Product listings, inventory, quotations, bids, orders and transaction records.

- Payment references, bank details required for settlements, and billing information.

- Delivery addresses, shipment details and proof of delivery.

- Documents submitted for tenders, RFQs, contracts and compliance verification.

- Device, usage, security and technical information.

2. How We Use Information

Information may be used to:

- Create and verify user accounts.

- Facilitate marketplace purchases, auctions, procurement and contract-based transactions.

- Verify suppliers, buyers and submitted documents.

- Process orders, payments, settlements, invoices and deliveries.

- Facilitate platform-controlled communication and dispute resolution.

- Detect fraud, misuse, unauthorized access and suspicious bidding.

- Provide customer support, notifications, analytics and service improvements.

- Comply with applicable legal, tax, regulatory and recordkeeping obligations.

3. Sharing of Information

KrishiBidX does not sell personal information to third parties for their independent marketing purposes.

Information may be shared with authorized service providers, payment service providers, logistics partners, verification agencies, professional advisers and government or law-enforcement authorities where necessary for the stated purposes or required by law.

Information relevant to a transaction may be shared with the other participating party through controlled platform workflows. Access to confidential quotations, bids, contracts and identity details will be governed by the relevant transaction rules and applicable law.

4. Platform Communication

To support secure trading, KrishiBidX may provide in-platform messaging, masked communication, document exchange and transaction notifications. Users must not misuse these features to obtain unauthorized personal or business information.

5. Data Security and Retention

We use appropriate technical and organizational safeguards to protect information against unauthorized access, alteration, disclosure or loss. Information is retained for as long as reasonably necessary for the purposes described above, subject to applicable legal requirements.

No digital system can guarantee absolute security.

6. Cookies and Analytics

The platform may use cookies and similar technologies for login sessions, security, preferences, analytics and platform performance. Users may manage available cookie preferences through their browser or platform settings.

7. User Rights and Requests

Subject to applicable law, users may request access to, correction of or deletion of their personal information, withdraw consent where applicable, and raise privacy-related complaints through the designated contact channel.

Some records may need to be retained to meet legal obligations or resolve disputes.

8. Children's Privacy

KrishiBidX is intended for individuals and businesses legally capable of using the relevant services. Accounts must not be created by children in violation of applicable law.

9. Policy Updates

This Privacy Policy may be updated periodically. The revised version and its effective date will be published on the platform.

10. Contact

For privacy-related questions or requests:

Platform: KrishiBidX

Email: support@krishibidx.com

Grievance Contact:+91 7464889991